FAQs

THE VASK™

How to use the VASK™

how to use a makeup veil

Will my makeup transfer onto the VASK™ rather than my clothing? 

No, due to the headband holding the VASK™ in place, it ensures a comfortable and sturdy fit, giving the VASK™ no opportunity to move as the process is so fast and the silk is very lightweight.

How many times can the VASK™ be washed? 

With proper care during washing, our exclusive VASK™ remains in excellent condition. During initial trials, it has consistently met our expectations.

Will there be other colours/designs? 

YES! We're all about embracing creativity, so give us the scoop on what tickles your fancy and we'll do our utmost to deliver it!

I have a big/small head, will this still fit me? 

The headband component of VASK™ is incredibly flexible, allowing you to adjust its position higher or lower to accommodate your individual shape. Should you find that it doesn't fit comfortably, please inform us, and we'll work to find a suitable solution for you.

Can I share the VASK™ with my friends?

Of course! Providing it is washed
frequently. As it does sit on the face for a short amount of time, we recommend washing at least 2-3 times a week if you use it daily. 

faqs

POSTAGE, PAYMENTS & ORDERS

How much is postage?

We offer our Australian Customers a flat rate of $10 for standard postage and $15 for express postage

Do you post outside of Australia?

We currently only post within Australia but stay tuned. In the near future, the VASK™ will be available to purchase in NZ, UK & the USA.

How do I track my order?

Once an order is placed with us you'll receive a confirmation email to say we have got your order. then we will send another email once its been sent along with a tracking number so you can keep an eye out.

Do you accept Wholesale orders?

Please contact us to discuss wholesale opportunities.

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